Teresa, is a highly skilled facilitator and a great communicator who knows how to engage her clients. I attended a whole day affair workshop last 10 Feb 2016 and the experience was very rewarding. I have learnt a lot from that workshop and looking forward to a couple of more workshops scheduled this coming months. I love the way she handled the sessions and the slides are very informative. She was able to squiz a very long module 1 – Certificate IV in Personal Injury Management (Underwriting stream) into a concise power point presentation without losing its relevance and context. She keeps everyone engaged and encourages us to participate in the discussions. There is no dull moment indeed! Highly recommended…… Again, a big congratulation to you Teresa for a smooth and organised workshop.